Shipping policy

Shipping Information

Our shipping policy (100% satisfaction guaranteed)

SHIPPING

We use one of our trusted partners listed below for deliveries and freight. We deliver all over the United States at very competitive prices. Some pieces of furniture and bulky goods within New York and its surroundings are shipped with a local courier.

Deliveries within New York for bulky goods are done at a flat rate of $150 for up to one UTE full. (Add $20 for an additional man on the job apart from the driver.)

SAME-DAY DELIVERIES

Same-day deliveries (if the driver is available) within New York can be organized at a flat rate of $150 for up to one UTE full. Please call us on +1 917 916 7874 to check if the item can be delivered on the same day.

PREFERRED FREIGHT PARTNER

Any fast-moving transporter in New York and surrounding areas (Bulky goods only)

Interstate

Tracking and insurance details will be updated on each order as applicable.

CLIENT PICKUPS

Client pickup is offered from our warehouse in Long Island City, NY. No postage or handling will be charged on pickups. Cash/Eftpos on pickup facility is also available.

Pick-up address

Please call us on +1 917 916 7874 prior to coming for pickup appointments.

TRANSIT DAMAGE

If you have reason to believe the item was dropped while in transit and has been damaged, please let us know. All of our items are insured for transit damage, and the damaged item will either be picked up or replaced, or a full refund will be processed. Partial refunds are also offered for items that can be repaired.